We are the
A team of young, bright and experienced customer experience specialists.What we do
We turn complaints into compliments, and customers into ambassadors. We’re not the fastest ticket-busters in the wild west; we take the time for each customer, solve the problem and go that extra mile. That extra step that turns customers into ambassadors.
We take care of the entire CX, so you never have to worry about it again. Every month, we have an extensive feedback discussion, in which we discuss the wishes and needs of your customers. After all, we are the eyes and ears of your brand.
We step in when it gets too much for your team, or at times when you just want to spare them, like evenings and weekends. We follow a short, but intensive training course, so that our team understands your brand and its values.
Or if you simply want an expert to look over your shoulder. We ensure that your helpdesk is optimally set up, with insights to work more efficiently and effectively. We build automations and provide trainings for you and your agents.
We are a team of natural happy makers. It’s what we love to do, and it’s what we’re good at. We are true ambassadors of the brands we represent, and we’ll always go above and beyond to give your customers an amazing experience.Meet our team
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Customer Happiness Team
6512 AB Nijmegen
+31 (0)85 06 0 1963
+31 (0)6 53 63 6491